By engaging in services provided by Emmanuel Holidays, you agree to the following terms and conditions, constituting a contractual agreement between the tour operator (Emmanuel Holidays) and the customer:
- Responsibility for Trip Cancellations:Emmanuel Holidays is not responsible for trip cancellations arising from airline issues, natural disasters, war, or any unforeseen events beyond our control. We strongly recommend purchasing travel insurance to cover unexpected cancellations, medical emergencies, accidents, and related circumstances.
- Refund Policy:
- A $200 cancellation fee applies once registration is completed.
- Cancellation between 90-120 days before the travel date results in an 80% refund of the tour cost.
- Cancellations made between 60-89 days before the travel date will result in a 60% refund.
- Between 45-59 days prior to the travel date, a 50% refund will be issued.
- Cancellations made between 21-44 days before the travel date will result in a 35% refund.
- Unfortunately, no refunds will be available if the trip is canceled within 20 days of the departure date.
- Terms of Service:
- Withdrawal and cancellation of services, as well as financial transactions, are subject to the terms outlined in the Refund Policy.
- Customers must adhere to the specified rules and guidelines to manage expectations, including liability for information errors or website downtime.
- Copyright rules are applicable, including provisions for attribution, adaptation, and distinctions between commercial and non-commercial use.
- Users are expected to comply with specified rules of behavior, prohibiting unlawful activities, hate speech, bullying, promotions, spam, etc.
- Emmanuel Holidays reserves the right to disable user accounts in cases of non-compliance or violation of terms.
- Additional Terms:
- Any other terms or conditions deemed necessary for the protection of both Emmanuel Holidays and its customers shall be considered integral parts of this agreement.
By utilizing the services provided by Emmanuel Holidays, customers acknowledge and agree to abide by these terms and conditions. Emmanuel Holidays reserves the right to modify or update these terms as deemed necessary, and customers are encouraged to review them regularly.